Privacy Policy

1. Introduction

Hirnex ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our Execution Governance Platform (collectively, the "Service").

By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products, participate in activities on the Service, or otherwise contact us. This may include:

• Names and contact identifiers (email address, phone number).
• Professional credentials and company affiliation.
• Account credentials (usernames, passwords).
• Billing and payment information (processed securely by our payment processors).

2.2 Project and Governance Data

In the course of using our Execution Governance Platform, you may input data regarding projects, requirements, estimations, and personnel ("Customer Data"). We treat this data as confidential and process it strictly to provide the Service.

2.3 Usage Data

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Service.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. These purposes include:

• Service Provision: To facilitate account creation, authentication, and user management; to verify project execution data; and to maintain the "Trust Ledger" audit trails.
• Support and Communication: To respond to your inquiries, solve technical issues, and send administrative information, such as changes to our terms, conditions, and policies.
• Security and Fraud Prevention: To protect our Service and keeping it safe and secure, including fraud monitoring and prevention.
• Platform Improvement: To analyze usage trends and efficacy of our governance features, enabling us to enhance the user experience.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

• Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, hosting services like Vercel/AWS, email delivery) and require access to such information to do that work.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. International Transfers

Our servers are located in secure data centers. If you are accessing our Service from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact us at privacy@hirnex.com.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.